This article provides information on closing your Teamer account
Quick links:
Overview
We're sorry to hear you wish to close your Teamer account. If you have left a team but are joining a new team, you may not need to close your Teamer account completely. Instead, the admin of the team could add you as a member.
Alternatively, you can close your Teamer account via your account settings. Please see the "Close my account" section below.
Close my account
Step-by-step guide:
- Go to teamer.net
- Login to your account
- Click on your email address/phone number on the right-hand side of the page
- Click 'Edit profile' in the drop-down menu
- Click 'Delete account' at the top right corner of the page
- Check the box to confirm in the overlay to confirm
- Click 'Delete my account'
Please note:
- Deleting your account is a permanent action. Once deleted, your account cannot be restored.
- If you are the only admin of a team on Teamer, closing your account will also remove the team from Teamer.
- If you have left the team but the team wishes to continue using Teamer, make sure you transfer your team admin access to another member before closing your account.
Troubleshooting
This section covers common troubleshooting queries:
- Unable to close my account
- If you need assistance, please contact our support team directly (providing the email address and/or phone number you currently use on Teamer).
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Contact support
If you have any questions, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.