---
title: Close account
description: This article provides information on closing your account using the Teamer app or a web browser.
---

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1. [Teamer Help Centre](https://help.teamer.net/knowledge)
2. [Member](https://help.teamer.net/knowledge/member)
3. [Account](https://help.teamer.net/knowledge/member#account)

# Close account

## This article provides information on closing your account using the Teamer app or a web browser.

**Important Update**:

Teamer will close on Monday 5th October 2026. For more information, see the [FAQs article here](https://help.teamer.net/knowledge/teamer-shutdown-faqs).

Quick links:

| [Overview](https://help.teamer.net/knowledge/member/account/close-account#overview) | [Troubleshooting](https://help.teamer.net/knowledge/member/account/close-account#troubleshooting) |
| --- | --- |
| [Close account](https://help.teamer.net/knowledge/member/account/close-account#close-account) | [Related articles](https://help.teamer.net/knowledge/member/account/close-account#related-articles) |

### Overview

We're sorry to hear you wish to close your Teamer account. If you have left a team but are joining a new team, you may not need to close your Teamer account completely. Instead, the admin of the team could add you as a member.

Alternatively, you can close your Teamer account via your account settings. Please see the "Close my account" section below.

### Close account

#### Using the mobile app

Step-by-step guide:

- Load the app on your phone
- Tap the menu icon in the top left corner of the screen (3 horizontal lines)
- Tap '**My Account**'  
  ![Group 1 (25)](https://help.teamer.net/hs-fs/hubfs/Group%201%20(25).png?width=300&height=649&name=Group%201%20(25).png)
- Tap the options icon in the top right corner of the screen (3 dots)
- Tap '**Delete**'  
  ![Group 3 (1)](https://help.teamer.net/hs-fs/hubfs/Group%203%20(1).png?width=300&height=649&name=Group%203%20(1).png)
- Enter your account password and tap '**Delete**' to confirm

Your account will be deleted and you will be taken to the app home screen to login to a different account or create a new account.

#### Using a web browser

Step-by-step guide:

- Go to [teamer.net](https://teamer.net/)
- Login to your account
- Click on your email address/phone number on the right-hand side of the page
- Click '**Edit profile**' in the drop-down menu
- Click '**Delete account**' at the top right corner of the page
- Check the box to confirm in the overlay to confirm
- Click '**Delete my account**'

**Please note**:

- Deleting your account is a permanent action. Once deleted, your account cannot be restored.
- If you are the only admin of a team on Teamer, closing your account will also remove the team from Teamer. 
    - If you have left the team but the team wishes to continue using Teamer, make sure you transfer your team admin access to another member before closing your account.

### Troubleshooting

This section covers common troubleshooting queries:

- Unable to close my account 
    - If you need assistance, please contact our support team directly (providing the email address and/or phone number you currently use on Teamer).

### Related articles

Thanks for taking a look at this article, we hope you found it useful.

You may also find these related articles of interest too:

- [Login to Teamer](https://help.teamer.net/knowledge/member/account/login)
- [Manage teams in my account](https://help.teamer.net/knowledge/member/account/manage-account-teams)
- [Merge two or more accounts](https://help.teamer.net/knowledge/member/account/merge-two-or-more-accounts)

- [Teamer Shutdown](https://help.teamer.net/knowledge/teamer-shutdown#main-content)

    - [FAQs](https://help.teamer.net/knowledge/teamer-shutdown#faqs)
- [Member](https://help.teamer.net/knowledge/member#main-content)

    - [Account](https://help.teamer.net/knowledge/member#account)
    - [Events](https://help.teamer.net/knowledge/member#events)
    - [Payments](https://help.teamer.net/knowledge/member#payments)
    - [Content](https://help.teamer.net/knowledge/member#content)
- [Admin](https://help.teamer.net/knowledge/admin#main-content)

    - [Settings](https://help.teamer.net/knowledge/admin#settings)
    - [Events](https://help.teamer.net/knowledge/admin#events)
    - [Members](https://help.teamer.net/knowledge/admin#members)
    - [Payments](https://help.teamer.net/knowledge/admin#payments)
    - [Premium & SMS](https://help.teamer.net/knowledge/admin#premium-sms)

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